What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

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How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

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Why am I getting bills?

Each date of service is submitted on an individual claim and forwarded to your insurance carrier. Once the claim is processed and we receive an E.O.B. (Explanation of Benefit) from your insurance carrier it is applied to the individual date of service on your account. If there is a balance due a statement is generated at the end of that month and is sent to you as your patient responsibility. We allow 30 days for payment before it is considered past due. Payments can be made via phone, website, by mail or at our office.

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​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.